Terms + Conditions

Circle By Hand Terms + Conditions

terms + conditions

By enrolling yourself or your child(ren) into one of our classes you agree to the following terms. We reserve the right to amend these terms at any time.


After School Classes

Places in these classes are only confirmed upon full and upfront payment of the term fees. Towards the end of each term, you will receive notification via email to enrol for the following term. Your or your child’s place in the following term will only be confirmed upon full and upfront payment of the next term’s fees.

Class sizes are limited, and we are unable to reserve places.

Any student who is not enrolled online including full payment will be unable to attend the class.

Special Workshops/Holiday Programs

Enrolment and full payment are required to secure a place in these workshops. Fees will vary and are non-refundable, except in the instance that Circle By Hand is required to cancel due to unforeseen circumstances.


Positive attitudes help keep Circle By Hand classes fun and a great learning environment. 

Parents/Guardians/Students please take some time to read and understand and discuss with your child(ren).

Respect yourself and the Circle By Hand school staff.

Be kind

Follow the instructions of the staff to keep yourself and others safe

Be respectful of other students and their work

Be respectful of Circle By Hand supplies and equipment

Help to clean up

Mind personal creating spaces of others

Don’t be afraid to try new things, that’s how we all learn

Enjoy yourself

Circle By Hand reserves the right to terminate an enrolment if there is an ongoing issue that has not been solved through communication.


Current fees are outlined on our website. These term fees are based on per month per term. There are two terms for Fine Art and Design courses.

Term One:  Dec - end of May Term Two:  Jun - end of Nov. Always enquire if there is room for enrolment regardless of how many weeks are left in the term. If classes are not full, it is feasible that late enrolment can still be accepted.  

Payment for class fees is to be made online only via our website secured payment application Stripe, online on our website via PayPal or by e-mail bank transfer.

*If paying via e-mail bank transfer, please send email payment to marcia@circlebyhand.com

Fees for birthday parties, corporate workshop (team and management building), and art evenings will vary depending on the number of attendees and the type of instruction and materials needed.

Corporate workshop fees may vary depending on the type of workshop and the duration. We accept payment through our website secured payment application Stripe, online on our website via PayPal or by e-mail bank transfer.


We reserve the right to cancel a class/event/workshop due to unforeseen circumstances. If Circle By Hand sees it applicable, a full refund will be offered.


Please consider your class booking carefully before you enrol, as we do not offer refunds. Transfer from one class to another may be available in some classes, provided there is availability.

Art evenings, birthday parties, corporate workshop bookings are secured via a non-refundable deposit. Please ensure you have checked availability prior to making your purchase.


We encourage all students to bring their water bottles for use during class. Please ensure that they are named. Parent approved snacks will be available per class for children and youth. NO PEANUT, OR TREE NUT PRODUCTS AVAILABLE AT ANY TIME.

If your child has an allergy of any kind, you must mention it on the registration form and inform Circle By Hand verbally as well.


The enrolment form has a medical clause that you are required to complete. Please advise us of any requirement that you/your child has with regards to allergies/medications. In case of emergency, please ensure that the phone number you provide is available for contact for the duration of the class at all times.

If your child has any other requirements that may assist us in teaching, please advise us prior to the start of class.

CLASS ARRIVALS + class dismissal

Students should arrive for their class no earlier than 15 minutes of the scheduled start time and wait in our waiting area. We use the time prior to class starting for setting up.

Pick up is required within 5 minutes of the class finish time. Children who are not picked up will be asked to remain in the waiting area for their guardian.

If you are arranging for someone other than yourself to pick up your child, please notify CIRCLE BY HAND at the beginning of the class. Otherwise, your child WILL NOT be allowed to be released to that person. We require full name and address of other person picking up your child at drop-off and that person MUST show valid ID when picking up.

Please reiterate to your child that they must remain within the building until their guardian has picked them up.

Please note after school classes are strictly drop-off. If for any reason you need to stay nearby you are most welcome to do so in our waiting area.


If you/your child are unable to attend a class please notify us via text 519-761-7347 or email as soon as possible at marcia@circlebyhand.com

If your child has been too unwell to attend school, they should not attend class. We appreciate this courtesy to avoid the spread of illness to other students and staff. 

Make up classes are available, subject to availability. You must contact Circle By Hand to discuss availabilities.


Birthday parties are offered for 10 people and maximum of 15. Please see pricing and services page according to child, youth, or adult online at www.circlebyhand.com

Parties with less than 10 paid participants will be charged for the minimum number of 10.

A non-refundable payment MUST be made in FULL ($150 plus $10 per additional party attendee over 10 people and up to a maximum of 15 people in order to secure your preferred date.

Upon arrival, all party attendees are required to fill out or have their guardian fill out (depending on age) an emergency contact form that also includes a request for permission to take photographs of their child/artwork.

Birthday parties are offered as 15 min of prep time, 1.5 hours of art making time, and 15 min of clean-up time.

All food/drinks supplied at the birthday party are the sole responsibility of the guardian/host who made the booking and/or hosting the party. This person also takes sole responsibility for being aware of food allergies or intolerances of all party guests and any resulting health or medical issues that arise from food or drink supplied remains with guardian/host and NOT with Circle By Hand.

A parent/guardian host is required to stay for the entire duration of the party and they assume all responsibility for the party guests.


All supplies are included in the tuition fee unless otherwise indicated.


We recommend that all students dress for mess. We cannot be held responsible for any clothing that gets damaged during art classes. Your child will feel more relaxed to explore and create if they are not concerned with worry over messy clothes.


We take photographs/film of students participating in class or any artwork they create in class and publish them on our website and social media pages (Instagram/Facebook)/Circle By Hand website, or for other advertising. You may advise us via your enrolment form if you do not wish to have your/your child’s images to be used. You may request at any time to have an image removed.


We cannot be held responsible for any personal property you or your child brings onto the premises, and we cannot be liable for any loss or damage to such property. For this reason, we recommend that students do not bring any valuables/precious items to class.


We will endeavour to have all artwork returned to students as soon as possible and encourage students to take their work home. Due to storage restrictions we cannot keep any unclaimed artwork for more than 2 weeks.


Gift vouchers are single use and have an expiry date of 12 months from the date of issue. Gift vouchers are not transferable for cash and once issued cannot be refunded. Gift vouchers may be used towards class fees at Circle By Hand.


Any discounts offered by Circle By Hand are subject to availability and may have individual terms and conditions applied.


Upon payment of our fees, these terms, as amended from time to time, shall represent the entirety of the agreement between you and us, and any changes must be agreed to in writing. Any cancellation on the part of the guardian/student/client must be given 30 days prior notice in order to stop all payments. Payment transactions not given 30 days notice will cannot be reimbursed.